Making Sense of Human-Human Conversation Data Conversational interaction is the most natural and persistent paradigm for business relations with customers. In contact centres millions of calls are handled daily. On social media platforms millions of blog posts are exchanged amongst users. Can we make sense of such conversations and help create assets and value for private and public organizations’ decision makers? And indeed for anyone interested in conversational...

Avvio ufficiale oggi a Trento per il progetto di ricerca quadriennale CO-ADAPT dedicato allo sviluppo di robot “cognitivi e percettivi”. Obiettivo: offrire alle persone che lavorano e stanno invecchiando un supporto costante da remoto per scoprire il proprio stato di salute o monitorare l’evoluzione di una terapia in corso. Ma anche un aiuto per gestire lo stress all’interno del contesto lavorativo e sociale e rimanere attivi sul lavoro in età matura. La...

A group of students from Signals and Interactive Systems Lab at University of Trento ( Italy ), was chosen as one of the 12 sponsored university teams all over the world to participate to the Alexa prize, a one-year long competition sponsored by Amazon to advance conversational Artificial Intelligence. The aim of the competition is to create a social computer (“bot”) able to have coherent and engaging conversations with humans about popular topics such as politics...

Conversational Agents, Language Understanding Systems, Affective Computing and more. The SIS Lab realizes intelligent and conversational machine prototypes. In this selection we give an overview of the research challenges and applications.